- Return Policy
60 Day Satisfaction Guarantee
Sometimes it takes time to figure out exactly what you need. That’s why we’re giving you 60 days to decide.
If you aren’t completely satisfied with your purchase you can return it to us within 60 days of receiving it. Why? Because we believe shopping shouldn’t be stressful.
Third-Party Returns/Refunds/Exchanges Policy
Looking to return or exchange a Duvolle product you got from somewhere else? Please reach out to them directly—they will be able to help you with your refunds and returns.
If you are returning a Duvolle gift, please send us the purchaser’s full name, email address or order number, and a screenshot of your receipt.
*Please note we do not accept returns after 60 days.
*Note: Customer is responsible for shipping the products to us
*Duvolle monitors the abuse of returns and reserves the right to limit returns or exchanges
How to process a return
You will need:
1) You original order number and;
2) The email address used to make that original purchase.
3) Email that information to: firstname.lastname@example.org