1 Year Limited Warranty

Duvolle 1 year Limited Warranty policy allows a product that is not functioning correctly to be replaced at a reduced cost within 1 year from the date of delivery. (A warranty replacement does not qualify as a new purchase, and the warranty start date remains the date of original delivery.)

In order to qualify for a replacement within the 1 year Limited Warranty policy, the hair styling tool or skincare tool item(s) must have been purchased through duvolle.com directly.

Please find below the replacement handling charges:

WARRANTY POLICY BREAKDOWN OF COSTS

PRODUCT NAME

WARRANTY DURATION

SHIPPING AND HANDLING

ELIGIBLE COUNTRIES

Styling Tools

1 year

$20.00

Canada, USA

Spin Brush

1 year

$14.99

Canada, USA

Warranty Policy will not cover damage from: theft, fire, misuse, improper care and cleaning, and overall negligence towards product.

How to claim warranty:

You will need:

1) You original order number and confirmation email;

2) The email address used to make that original purchase.

3) Email that information to: cs@duvolle.com

4) Pay the invoice for handling + standard shipping charge